The PressHarbor uptime commitment

Enterprise-grade reliability.
For WordPress & WooCommerce.

Synchronized data across multiple data centers. Automatic failover. Fully managed infrastructure. The foundation for our uptime promise—and your business.

99.999%Annual uptime.A promise we stand behind every day.
Meet the platformOur daily commitment
Built on Automattic’s WP Cloud

Built for the work that matters to you.

Publishing, shopping, and member access depend on a platform that keeps working. These are the capabilities behind our commitment.

Continuous data synchronization

Site data is replicated across data centers as it changes, protecting recent content, orders, and account activity.

Geographically distributed infrastructure

Your site is supported across separate data centers, providing geographic resilience for the business you run on WordPress.

Automatic failover across data centers

If your primary origin becomes unhealthy, the platform can switch traffic to a synchronized origin in another data center. Detection and activation happen automatically.

Resilience, fully managed

Failover setup, maintenance, and optimization are part of your hosting. Your site gets a managed continuity system, with the infrastructure work handled for you.

Continuity is part of the architecture.

The internetYour visitors around the world
Global CDN 29 locations around the world Cached content is served at the edge. Requests that need WordPress continue to your origin. Explore the CDN →
Dynamic requests & cache missesRouted to the active origin
Your primary origin

WordPress runs here.

Serving your site, processing orders, and publishing your content.

Primary data center
Continuous
data replication

Site data stays synchronized
across data centers.

Your secondary origin

Ready to take over.

A synchronized origin for traffic when failover activates.

Separate data center

How the platform responds

  1. MonitorCheck infrastructure health.
  2. AssessDetermine whether failover is needed.
  3. RouteSend traffic to healthy infrastructure.
  4. RecoverRestore service on the appropriate origin.

Conceptual failover sequence. Actual recovery depends on the incident.

Our promise

Annual commitment.
Daily accountability.

We stand behind 99.999% annual uptime every day. If your site experiences five minutes or more of hosting-service downtime in a calendar day, that day’s hosting is on us.

5 minutesTotal downtime in a calendar day triggers credit
1 full dayFree via hosting service credit for the affected site

Downtime is added together within each calendar day. Credit is capped at one day per affected day and applies to hosting service, not cash refunds.

Put this platform behind your site.

Explore dedicated resources for WordPress and WooCommerce.

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